Managed IT Services
Monitoring, patching, endpoint care and responsive help desk support.
> MANAGED IT SERVICES
Managed IT that keeps your business running.
Monitoring, updates, help desk, backups, cloud and networking from one experienced partner, so technology problems stop slowing your team down.
In short: Managed IT from Seen Cox covers monitoring and updates, help desk and remote support, Microsoft 365 and cloud migrations, business networking and Wi-Fi, and tested backup and disaster recovery for small businesses in Greensboro, Winston-Salem, High Point and remotely.
WHAT'S INCLUDED
Your IT, handled.
Reliable systems, fewer interruptions, and one person who knows your setup.
Backup and Disaster Recovery
Protect critical data and prepare practical recovery plans.
Cloud Services and Migrations
Plan and support Microsoft 365, Azure, AWS and Google Workspace moves.
Network Setup and Maintenance
Wi-Fi, LAN/WAN, VPN and structured network improvements.
Remote IT Support
Hands-on troubleshooting wherever your people work.
Hardware and Software Upgrades
Device planning, setup, deployment and software lifecycle help.
BACKUP + DISASTER RECOVERY
If your data disappeared today, how long until you're back?
Most small businesses don't know until it happens. I set up automatic, monitored backups and a written recovery plan, then test them.
- Automatic, monitored backups of computers, servers and cloud data
- 3-2-1 backup approach with an off-site copy
- Regular test restores, not just "it says it worked"
- A simple written recovery plan for your team
CLOUD + MICROSOFT 365
Move to the cloud without the chaos.
Planned migrations with minimal downtime, clean permissions and security turned on from day one.
- Microsoft 365, Azure, AWS and Google Workspace
- Email and file migrations
- Multi-factor authentication and secure sharing
- Licensing reviews so you don't overpay
NETWORK SETUP + MAINTENANCE
Fast, secure Wi-Fi that just works.
Business-grade networks designed for your space, your people and your security needs.
- Business Wi-Fi design and installation
- Firewalls, VPN and guest network separation
- Structured cabling and LAN/WAN improvements
- Ongoing monitoring and firmware updates
FAQ
Managed IT: common questions
Straight answers to the questions business owners ask most.
What does managed IT include?+
Managed IT means ongoing care for your technology: monitoring, security updates and patching, device setup, help desk support, backups, and planning for upgrades, so problems are prevented instead of just fixed.
Do you support Microsoft 365 and Google Workspace?+
Yes. I set up, migrate and support both, including email, file sharing, Teams, user accounts, security settings and multi-factor authentication.
Can you help with remote and hybrid teams?+
Yes. Remote IT support, secure VPN access, laptop setup and cloud file sharing let your team work safely from anywhere.
What happens if our server or computers fail?+
With a tested backup and disaster recovery plan in place, we restore your data and get you running again. I set up backups to follow the 3-2-1 approach: three copies, on two kinds of storage, with one off-site, and test restores regularly.
Do you work on-site?+
Yes, across Greensboro, Winston-Salem, High Point and the surrounding Piedmont Triad. Much day-to-day support is handled remotely for faster response.
NEXT STEP
Ready to see what AI can do for your business?
Book a free 30-minute discovery call. No obligation, no jargon.